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todd612
Starting Member

18 Posts

Posted - 12/11/2009 :  20:15:40  Show Profile  Reply with Quote
Here's my experience so far with the P1610 and Windows 7. First of, Windows 7 is awesome. I've been using it [on my P1610] since Microsoft opened the beta program in January. I've also had the luxury of installing it on a MTRON SSD for a huge speed boost. My original setup was Vista and 4200RPM HDD.

Like all new Windows releases, the latest and greatest, detected almost everything. Everything in our case except: fingerprint sensor, Fn hotkeys, button keys on LCD panel and auto rotate. Haven't tried Shock Sensor because I'm using SSD.

Right after you install Windows 7 (fresh install, retail version 7600 RTM), there are two unknown devices in Device Manager:
1. FUJ02B1
2. AuthenTec AES2501A (fingerprint biometric device)

Here's how to get everything working (with the exception of fingerprint):
1. Download and install driver for FUJ02B1 (Version 1.23, Date 22.06.2009, "Fujitsu Hotkey Driver")
2. Download and install "Fujitsu Button Utilities" (Version V7.02.0818.2009)
3. Download and install "Fujitsu Hotkey Utilities" (Version 3.60.0.0, Date 04.08.2009)

The exception here is the fingerprint biometric device. I CANNOT get this to work. I've tried "Fingerprint Driver" v8.5.1.28 for the P1630 and it doesn't work. In fact, don't install it. Installing it will cause the system to respond very slow until it is uninstalled. I've tried the old Vista drivers and it won't install (odd thing is, this worked on beta Windows 7!). I've tried AuthenTec's beta Windows 7 drivers too. So now I get it so show up as "AuthenTec Inc. AES2501A" under Biometric Devices in Device Manager but no applet in Control Panel. Finally, I've contacted Fujitsu technical support and "Hanna" said no support for Windows 7 until early 2010.

That's it for me. If anyone got a solution please post it here.

Notes:
- Buttons Utilities control the five buttons on the LCD monitor
- Hotkey Utilities control the green display when pressing Fn+key

Fujitsu U.S. site:
- Download link is http://support.fujitsupc.com/CS/Portal/driverdownload.do
- NO Windows 7 drivers for P1610. Use P1630 drivers
- Files are in *.EXE format and will extract all files to your C:\Drivers folder.

Fujitsu Europe site:
- Download link is http://ts.fujitsu.com/support/downloads.html
- Most Windows 7 drivers are listed. Fingerprint driver is missing.
- Status is listed as "Works, but no support and not tested for LIFEBOOK P1610"
- Files are in *.ZIP so you'll need to unzip yourself.

------------------------------------------------------------
Update 12/15/09: Fingerprint works!

Here's how:
- Do NOT install any Fujitsu fingerprint driver. e.g., P1610 Vista or P1630 Windows 7 fingerprint drivers
- Download and install the beta drivers from AuthenTec (see post #2 by tmt)
- If everything is working you should see:
  - "Biometric Devices" in Control Panel
- In Device Manager, the unknown fingerprint sensor is gone. Instead...
- Replaced with "Biometric Devices-->AuthenTec Inc. AES2501A" Driver Version: 8.0.10.9064 Driver Date: 3/10/2009

Edited by - todd612 on 12/15/2009 17:57:35

tmt
Advanced Member

2760 Posts

Posted - 12/11/2009 :  23:56:50  Show Profile  Reply with Quote
Biometric devices are a little more involved in Windows 7, you need a driver and you also
need a "management app" to capture and manage the fingerprints. Fujutsu, so far, is only
providing the drivers - kind of.

My P7230 has the same model fpsensor and the beta Authentec package works perfectly.
Did you install the one from http://www.authentec.com/win7beta32.cfm ? If so, try
uninstalling it, anything called "WIN7TS", and also use Device Manager to uninstall
any driver, checking the "remove installer" checkbox when it prompts - until you get
it showing up with the yellow triangle as an unknown device. Then install the Authentec
beta package. Let me know if that doesn't work!

Tom.
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/12/2009 :  10:59:14  Show Profile  Visit Kilrah's Homepage  Reply with Quote
I'm running RC, and never got the fingerprint sensor to work either. If I install the Fujitsu driver, the hardware is recognised, but there's no management app. If I install the win7 beta from authentec I sometimes get the management app to install properly after several tries, but if I load it and try to register fingerprints nothing ever happens when swiping the finger.

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC
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tmt
Advanced Member

2760 Posts

Posted - 12/12/2009 :  16:25:22  Show Profile  Reply with Quote
When you go into Device Manager, open the device and look at the Power Management tab,
is the "Allow computer to turn off this device" checkbox selected? Try turning it off.
Though, on my machine I can leave it enabled, it's maybe worth a try.

The really cool thing about the Authentec TrueSuite login is that you can swipe your
finger any time, even if you have a user login or smart card login on-screen. Works at
boot and resume both. Much better than Omnipass in this regard.

Tom.
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/13/2009 :  16:13:24  Show Profile  Visit Kilrah's Homepage  Reply with Quote
No luck. I also tried the Authentec management app but with the fingerprint driver that Fujitsu now offers, still no way. The scrolling app does work though, so the driver is fine - it's the management app that doesn't communicate with it.

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC

Edited by - Kilrah on 12/13/2009 16:19:39
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tmt
Advanced Member

2760 Posts

Posted - 12/13/2009 :  19:48:52  Show Profile  Reply with Quote
When you tried the Authentec app with the Fujitsu driver, what order did you install them
in? The driver would override the management app if installed second, but the management
app will detect a newer driver and prompt before installing over it. So, if you update
the driver with Fujitsu's, then reinstall the Authentec beta package and say no to its
driver prompt, that might be worth a final try...

Tom.

Edited by - tmt on 12/13/2009 19:50:01
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/14/2009 :  06:04:42  Show Profile  Visit Kilrah's Homepage  Reply with Quote
I installed the beta first, then the FJ driver, because apparently for me the FJ driver does NOT install a management app altogether... so that way I'd have the management app from the beta, then the driver would be upgraded by the FJ one.
When I install the beta alone, I _sometimes_ get the biometrics panel to work correctly (sometimes it tells me no biometrics device is installed, sometimes it sees it but says no management app is installed, sometimes it works and launches truesuite but then that one doesn't register swipes). When it doesn't find the management app I can run it manually from the WIN7TS directory, but it still doesn't register swipes.
When I install the FJ package alone, the biometrics panel always tells me that no biometrics device is installed, and I can't find a folder containing it, all I find is the "atswpnav" scrolling tool, which works.

I did try the other way around. No change, and the beta package does NOT ask me anything about the newer driver.

Oh well, it's not that bad, I'm used to typing my password at logon, as I've thrown away Omnipass pretty soon after getting my P1620, made no sense loading a stupid app using close to 100MB of RAM only to use it for windows logon. Especially when I had 1GB RAM and the slow 4200rpm drive.
Most likely an RC problem. I'll try again when I have the retail version on.

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC

Edited by - Kilrah on 12/14/2009 06:08:31
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tmt
Advanced Member

2760 Posts

Posted - 12/14/2009 :  08:49:42  Show Profile  Reply with Quote
quote:
Originally posted by Kilrah

I installed the beta first, then the FJ driver, because apparently for me the FJ driver does NOT install a management app altogether... so that way I'd have the management app from the beta, then the driver would be upgraded by the FJ one.

Correct, there is no management app installed with the Fujitsu driver. That was Omnipass
in the FJ Vista installs, and we don't know what FJ is planning for Win7 yet.

I believe that the scrolling gizmo that Fujitsu ships is interfering with the Authentec
app. Perhaps it's just a runtime thing and you can turn it off, or perhaps it's more
fundamental. I guess you'll just have to wait for Fujitsu to get their act together.

Still have no idea why my install works and yours fails!

Tom.
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todd612
Starting Member

18 Posts

Posted - 12/14/2009 :  20:21:18  Show Profile  Reply with Quote
tmt,

Do you have this working on the beta, RC or RTM version? Fingerprint worked for me up to Windows 7 beta version 7229. I used the beta AuthenTec driver you've posted and it was better than OmniPass like you said.

I skipped RC and jumped to retail releases. Neither Professional nor Ultimate worked. Installing the Fujitsu fingerprint driver will remove the yellow mark next to the unknown fingerprint device in Device Manager and updates it to "AuthenTec Inc. AES2501A" version 8.5.0.251. Then installing AuthenTec's beta driver will install the "Biometric Devices" in Control Panel. But it doesn't work. It shows an error message saying "Windows did not find any biometric devices on this computer. You might need to attach your device or install device drivers."

This leads me to believe it's still a drivers issue and the P1630 Windows 7 drivers doesn't work for our P1610.
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tmt
Advanced Member

2760 Posts

Posted - 12/14/2009 :  22:45:46  Show Profile  Reply with Quote
I'm running Win7 Pro RTM (build 7600.16385). I did not install the Fujitsu drivers however,
or more accurately I did not leave them installed. I used Device Manager to uninstall
them and delete the drivers, when I discovered the Authentec package worked (and they
didn't).

In my experience, the error you got saying "windows can't find any biometric devices"
is what happens when the management app isn't properly linked - even if it's actually
installed. I get it a lot on my work ThinkPad when I try to install the Lenovo dreck^H^H^H^Hpackages
and then back out because they're so bad. I am running the Authentec 64-bit beta package
there too, successfully.

Tom.
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tmt
Advanced Member

2760 Posts

Posted - 12/14/2009 :  22:47:31  Show Profile  Reply with Quote
Or try this Asus package, which has a newer (and uglier) version 2.0.0.4 of TrueSuite:

http://support.asus.com/download/download.aspx?model=Fingerprint&f_name=Fingerprint_AuthenTec_WIN7_32_2004.zip&f_type=11&os=29

Tom.
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/15/2009 :  11:59:09  Show Profile  Visit Kilrah's Homepage  Reply with Quote
Yay! Worked like a charm on the first try with the Asus package! :)
That was with all previous fingerprint-related drivers and software previously removed, so "clean install".

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC

Edited by - Kilrah on 12/15/2009 18:52:43
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todd612
Starting Member

18 Posts

Posted - 12/15/2009 :  18:10:47  Show Profile  Reply with Quote
tmt: Thank you! Everything works now.

I had like six different versions of the fingerprint driver installed on my system. After removing all of them I got the yellow unknown device back. Installed the beta driver from AuthenTec and everything worked.

The funny thing is I thought I did that because I've fresh installed Windows 7 several times trying to get this to work.
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tmt
Advanced Member

2760 Posts

Posted - 12/16/2009 :  08:59:33  Show Profile  Reply with Quote
Glad you folks got it going. I guess we can expect the OEMs to work out their beta
install issues as time goes on - seems like all the pieces are there and working,
it's just a matter of packaging and installing them properly. Let's hope Fujitsu
catches up soon.

Tom.
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kieroseno
Starting Member

Spain
24 Posts

Posted - 12/16/2009 :  10:02:14  Show Profile  Reply with Quote
Sorry for my bad English. I have a P1620 with 2 partitions (Vista and W7). I installed (in the partition of W7):

- AuthenTec Fingerprint Driver for Win7 32 bit version V2.0.0.4 --

- Authentec Fingerprint Driver Version V8.4.1.25

both come from the Asus link so graciously put before tmt.
The program appears to install fine but after a restart does not appear in the "All Programs" as program installed (only shown the ability to uninstall it) and does not work or made up, is gone. I do not know that I am wrong. Should I also install the drivers from UPEK of that link? Will you show me what to install exactly?

Thank you very much

P1620 - Dell XT
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tmt
Advanced Member

2760 Posts

Posted - 12/16/2009 :  10:11:51  Show Profile  Reply with Quote
The UPEK drivers are for different hardware, don't install them.

The fingerprint sensor should appear under Control Panel->Biometric devices once the
management app is installed. You need to select "Use my fingerprint in Windows" there,
to enroll.

I don't know why Asus has two packages, btw. The 2.0.0.4 one has worked for me, but I
haven't tried the other one you mention. My best result has been with the Authentec
beta mentioned earlier.

Tom.
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/16/2009 :  11:14:02  Show Profile  Visit Kilrah's Homepage  Reply with Quote
I'd suppose the 8.4[...] version is not for W7...

As tmt said, it's not a program that appears as such, it discretely plugs in to Windows control panel and enables W7 biometric device support.

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC
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todd612
Starting Member

18 Posts

Posted - 12/21/2009 :  08:33:56  Show Profile  Reply with Quote
Update:

New version of AuthenTec biometric driver released today. Downloaded mines from Microsoft Windows Update (Driver date 11/24/2009 Driver version 2.0.0.18). I've installed it on both my Fujitsu P1610 and T2020 tablets. You'll need to re-enroll your fingerprint data after the upgrade.
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tmt
Advanced Member

2760 Posts

Posted - 12/21/2009 :  09:29:23  Show Profile  Reply with Quote
Yep, it's there and it does include the TrueSuite management app "Starter Version" 2.0.0.57.

http://catalog.update.microsoft.com/v7/site/Search.aspx?q=authentec

Tom.
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kieroseno
Starting Member

Spain
24 Posts

Posted - 12/22/2009 :  05:48:40  Show Profile  Reply with Quote
But this Asus software is only useful to use the fingerprint to access Windows and this now brings W7 by default (if I remember correctly).

The interesting thing would be Omnipass update for W7 and to use the password manager (to enter forums, ebay, banks, etc.., using a fingerprint instead of putting more and username and password).... so I see no advantage with this software from Asus (I mean the P1620)

P1620 - Dell XT
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Kilrah
Junior Member

Switzerland
277 Posts

Posted - 12/22/2009 :  06:15:01  Show Profile  Visit Kilrah's Homepage  Reply with Quote
Depends on your use, personally I was using omnipass only for windows logon, so it was stupid to load such a heavy program for barely nothing.

I didn't get the new driver on Windows update...

P1620 - 2GB, 120GB/5400rpm HD, 32GB Transcend 133x CF + Delkin UDMA, hacked internal 3G, W7RC
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tmt
Advanced Member

2760 Posts

Posted - 12/22/2009 :  08:27:31  Show Profile  Reply with Quote
I believe the "full" version of TrueSuite (and those from other manufacturers) will
include browser plugins like Omnipass provided. We can hope that Fujitsu is working
on providing this type of package for their future release.

Tom.
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tmt
Advanced Member

2760 Posts

Posted - 12/22/2009 :  08:32:49  Show Profile  Reply with Quote
quote:
Originally posted by Kilrah

I didn't get the new driver on Windows update...

It appears as an "optional" update so you have to manually select it. Often, Windows
Updates are staged by geography and market, so give it a day or two, or just use the
site I posted above to get it manually.

Tom.
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